Overview of Aibnb

Airbnb is a community platform rental that connects people who want to rent their property and travelers looking for accommodation.Today, Airbnb represent 300’000 adverts in 33’000 cities and 190 countries. Since its creation in November 2008, more than 12 billion of overnights have been booked through the website.

It allows for the first person to get a financial contribution and for the second to live a unique and local experience. You can rent an apartment, a house, a castle while making some money. Moreover, as tourists spend less for accomodation they spend more for activites, shopping in the city discovered.

Contested in several regions of the worlds, the company force the traditonal industry to reevalute their way of doing. Numerous hotel lobbies were created to influence the law to react and create special laws for the platform.
Despite several problems, specialists have mentioned that the Airbnb community site could benefit from an adjustment of status. The company would become an “exception to the law” and would be tolerated. In conclusion, the Airbnb website is still seemed to have a bright future


Alexandra Butty, Justine Berclaz, Morgane Pfefferlé and Julia Maret 703_e

Sources: TIA Publication airbnb









Google Glass

Un nouvel atout dans le monde du tourisme ?

Google glass foto

Google Glass est une paire de lunettes intégrant un mini écran au niveau des yeux qui est connecté à un smartphone ou à un système informatique via le Wifi ou Bluetooth. Ce nouveau produit est utilisé dans divers domaines comme la médecine ou la sécurité et également dans le tourisme.

Hôtels, aéroports, villes… Autant de prestataires du tourisme qui peuvent s’en servir afin de répondre aux mieux aux besoins de leurs clients, notamment pour une réservation d’hôtel ou un check-in aux aéroports.

Sources :
Virgin Atlantic. (2014). Virgin Atlantic Introduces Google Glass Trial. Récupéré sur https://blog.virgin-atlantic.com/t5/Our-Style/Virgin-Atlantic-Introduces-Google-Glass-Trial/ba-p/21547#.VEYYYBbvZR8
Lainé, L.. (2014). Le voyage dans le viseur des Google Glass. Récupéré sur http://www.lechotouristique.com/article/le-voyage-dans-le-viseur-des-google-glass,66893
Pogue, D. (2013). Why Google Glass is creepy. Récupéré sur http://www.scientificamerican.com/article/why-google-glass-is-creepy/
Juhan, V. (2013). Google Glass : comment ca marche. Récupéré sur http://www.journaldunet.com/solutions/saas-logiciel/google-glass.shtml

Fichier : Google Glass
Présentation : Google Glass Présentation

Auteurs : Amandine Massy, Bénédicte Loeffel, Aline Beney, Christelle Gass – 703_d

Le tourisme festif

Le tourisme festif donne l’opportunité de découvrir l’univers d’une ville à travers sa vie nocturne durant une période généralement courte. Ce marché florissant est fortement concurrentiel car il permet d’attirer des touristes, enclins à dépenser plus facilement leur argent, tout au long de l’année. Pour se différencier les unes des autres, les villes mettent en avant un concept qui leur est propre en ciblant une certaine clientèle. En Suisse, on retrouve ce phénomène dans les stations de montagnes ainsi que dans les grandes villes en plaine.


Dossier: Tourisme_festif

Présentation: Tourisme_festif_présentation

Auteurs: Benjamin Pawellek, Sabrina Vuillemenot, Maude Dubrit, Michael Spaethe, 703_D










SwapNights.com is a platform that allows professional accommodation operators as well as second or holiday homes owners to exchange their accommodations with other partners worldwide. The concept targets people that like to have a lot of freedom when travelling

Students: Orianne Aysanoa, Claudia El-Fakih, Melissa Golay, Julien Michellod


New trends in the outdoor hospitality industry

Campgrounds, caravan parks and other outdoor hospitality services have come out from a low-cost touristic accommodation to a real recreational experience. Camping offers customers the opportunity to interact with people from different countries, cultures and lifestyles who all have a common point: freedom and reconnect with nature.


Outdoor hospitality has remained a popular activity in Europe. As a result, the camping sector has changed in many aspects over the last 20 years, facing new types of customers with different expectations. Originally represented as a wilderness experience, an escape and inexpensive solution to spend holidays, camping is now evolving in different forms and levels of comfort.

This paper gives many informations about the tendency of camping in France as it is on the border of Switzerland and is one of the most famous countries in the camping sector.

Find attachment here:) 703_e_New trends in the outdoor hospitality industry_2014

November 10, 2014

Authors:  Charlotte Andrey, Héléna Galera,  Jennifer Cabido and Whiskey Wu


Sochi 2014 Case Study

SOC_Olympic logoRGB

This paper is about the sustainable development of the Sochi region for the Winter Olympic Games 2014. The Olympic Committee elaborated an ecological strategy in order to be “Green”. A new transport system has been built according to the needs of the Winter Olympic Games with the respect of environment. Some technological innovations have been brought in the event to prevent the lack and the quality of snow. Moreover they have wisely thought about the future use of the facilities by hosting new events such the Formula 1 or the Football World Cup. The Games have succeeded from an economical and social aspect but being ecologically friendly in such large event still remains a challenge.

Mergim Vladaj, Stefano Maioglio, Alena Kochurova, Maya Simon, Pascal Coudret

Download Case Study: Sochi Winter Olympic Games

Urban ecotourism: How urban tourism could be sustainable and environmentally friendly?

urban ecotourism



This case study will present the new trend of the urban ecotourism. It is common knowledge that green tourism is trendy. The cities are now involved in this trend. A lot of cities have begun to launch initiatives to try and develop the concept of linking social demand, economic needs and environmental requirements. This article will determine if urban tourism can become sustainable and environmentally friendly. The first part will include the explanation of the concept. The second part will present some existing examples around the world and particularly in Switzerland.

Key words: Urban ecotourism, green tourism, tourism, trend, Paris, Toronto, Lausanne

Authors: Alexandra Butty, Justine Berclaz, Morgane Pfefferlé and Julia Maret 703_e

Source: Case study – Urban ecotourism – 703e Tuesday, the 11th of November 2014

Hot springs in China

Currently, the tourism industry is developing in many different ways and follows several tendencies. In this paper, further information about the international trend of hot springs in China will be given. First, the term “hot spring” is defined by a pool of hot water that has seeped through an opening in Earth’s surface. Chinese people used and use them to relax and for therapeutic reasons. Therefore hot springs were and are an important part of China. Moreover, this paper focuses on today’s Chinese and global hot spring market and its increase in revenue from 2005 until 2013 onwards. The customer segments are especially middle aged to seniors from a mid to high class level. Finally, a comparison between the spa market in China and Switzerland can be found at the end of the paper and some advice will be given in order to improve Switzerland’s hot spring popularity.

Case study – Hot Springs in China

Authors: Severien D’Hondt, Sally O’Brien, Ramona Sigg and Cindy Voide



Davidson, C. (2013). Global Hot Springs Forum. Australia: Global Spa & Wellness summit.

Erfurt-Cooper, P., & Cooper, M. (2009). Health and wellness tourism – Spas and hot springs. UK: Channel View Publications.

Euromonitor (December 2013). Health and Wellness Tourism in Switzerland. Retrieved on 5 November 2014, from http://www.euromonitor.com/health-and-wellness-tourism-in-switzerland/report

Foster, S. (2014) Spa business trends in Asia, Destination Spa Management Ltd

Global spa summit, Spas and the Global Wellness Market: Synergies and Opportunities, (2010).New York,US

Global Wellness Institute, SRI International. (2013). The Global Wellness Tourism Economy. New Delhi: Global Wellness Tourism Congress.

Global Wellness Institute, Global Spa, Wellness Economy. (2014, September). Global Spa & Wellness Economy Monitor. New York, USA.

Lake Geneva Switzerland (2014). Top Hot Water Spring Resorts and Spas in the Lake Geneva Region. Retrieved on 5 November 2014, from http://www.lake-geneva-switzerland.com/outdoors-fun-activities-on-lake-geneva/top-hot-water-spring-resorts-and-spas-in-the-lake-geneva-region/

Lee, C.-F., & King, B. (2007). Assessing Destination Competitiveness. An Application to the Hot Springs Tourism Sector. Melbourne: Victoria University.

McGroarty, B. (2014, September 18). Global Spa and Wellness summit. Retrieved November 4, 2014, from http://www.globalspaandwellnesssummit.org/index.php/press-releases/press-release-global-spa-industry-now-valued-at-94-billion-thermal-mineral-springs-market-at-50-billion-wellness-tourism-rises-to-494-billion

Science Clarified (2014). Geyser and hot spring. Retrieved on 5 November 2014, from http://www.scienceclarified.com/landforms/Faults-to-Mountains/Geyser-and-Hot-Spring.html

Spafinder Wellness, Inc. (2014). 2014 Trends Repor- Top 10 Global Spa and Wellness Trends Forecast. Retrieved from http://www.globalspaandwellnesssummit.org/images/stories/pdf/2014-trends-report.pdf.pagespeed.ce.IAosO_yL7m.pdf

Switzerland Tourism (2014). Largest thermal baths and wellness resort – Leukerbad. Retrieved on 5 November 2014, from http://www.myswitzerland.com/en-ch/largest-thermal-baths-and-wellness-resort-leukerbad.html

Zhang, J. (2008). The Market Orientation and 4P Strategies of Ailing River. Guilin, China: CCSE.


Tourism in the Maldives – the environmental impacts

The environmental changes caused by tourists are a publicly discussed topic nowadays. Nevertheless, we still do travel in masses and therefore have a great impact on the environment. The Maldives, a growing destination, has had many issues in past years with negative environmental changes and not long ago started to implement regulations in order to diminish the growing problems, such as coral reef destruction or rise of the sea level. In comparison, Switzerland is also facing problems, but they are of a different kind. The alpine destination focuses on the nature that needs to be preserved and tries to find a solution for the melting glaciers. We wrote this paper to help the readers understand to what extent their journeys and choices of destinations have an impact upon the environment and how destinations manage the issues.



Keywords: Maldives, Switzerland, environmental change, impacts of tourism

Authors: Bonk Sophie, Fäh Sira, Fan Xuxiangru, Gilliand Mélissa & Sottaz Justine


Customer Happiness Index

In this paper, we are going to analyze the new trend in the hospitality sector that is the customer happiness index. We will give a small introduction and explanation about the topic and finally present the results we found. The aim is to see whether companies are already using this trend and if not, if it would be possible to implement it in Switzerland.

Customer Happiness Index

Case study.final

Charlotte Raemy, Laura Risse, Giulia Robbiani, Clio Tettoni